Recover 3PLinvoice overcharges
We compare billed lines against your rate card, order exports, and contract terms. You get a recovery packet with variance, source evidence, confidence, and dispute notes.
Free initial review. 30% of recovered credits if you approve moving forward. $0 if nothing is recovered.
No upfront fee · Redacted files accepted · Pay only from recovered credits
Where overcharges usually show up
Most errors are not dramatic. They sit inside storage rules, pick/pack adjustments, accessorial lines, and passthrough charges that are hard to reconcile quickly.
Rate and tier drift
Pick, pack, storage, return, and minimum rates can move away from the current card or contract schedule.
Operational double charges
The same activity can show up twice as a pick fee, project line, adjustment, or receiving charge.
Pass-through and storage math
Storage reports, carrier exports, and invoice summaries often need a second reconciliation pass.
How the desk works
The first pass is document-first. More supporting files make each finding easier to defend.
- 01
Start
Send the first documents
Start with one invoice and one rate card. Order exports, storage reports, and contract terms improve confidence.
No Shopify or 3PL login is needed.
- 02
Review
Reconcile billed lines
We compare billed lines to the rates, quantities, rules, and supporting data in the files you provide.
The work starts with the invoice, not a broad guess.
- 03
Review
Review the findings
Each variance includes billed amount, expected amount, source evidence, confidence, and suggested dispute action.
Findings are checked before they become customer-facing.
- 04
Control
Send the packet if you want
You receive a clear recovery packet and dispute note. Nothing is sent to the 3PL automatically.
You control the vendor conversation.
Every finding ties back to a source
The output is structured, not vague. Each line is matched to a rate card term, export row, supporting report, or contract rule.
Evidence summary
Sample review total
$3,060
Storage - standard bin days
Storage overbilling
$6,840
$4,720
$2,120
Storage report shows 11,800 standard bin-days. Rate card lists $0.40/bin/day; invoice used $0.58/bin/day.
Pick/pack - duplicate first pick
Duplicate pick/pack charge
$1,960
$1,240
$720
Order export contains 1,240 shipped orders. Invoice includes 1,240 first-pick charges and an additional 720 first-pick adjustments with no matching order IDs.
Carrier surcharge passthrough
Carrier passthrough mismatch
$3,140
$2,920
$220
Carrier surcharge export totals $2,920 for billed shipments. Invoice passthrough line totals $3,140 without a supporting surcharge code.
Billed amount
What the 3PL charged
Expected amount
What the provided source supports
Evidence
Rate card, export, report, or contract trail
Dispute note
Plain-language request for credit or calculation support
A packet your team can actually use
The packet is built for a founder, operator, or finance lead who needs to decide what to send and what to ask for.
- Variance table with billed and expected amounts
- Evidence notes tied to rate card, export, report, or contract terms
- Confidence level for each finding
- Suggested dispute note written for a 3PL billing team
- Missing-evidence questions when the file set is incomplete
Recovery packet
Evidence summary
Possible credit
$3,060
Invoices reviewed
3
Highest category
Storage fees
Confidence
Medium/high
Storage - standard bin days
Please review March standard bin storage. The rate card supports $0.40/bin/day for 11,800 bin-days, not the $0.58/bin/day applied.
$2,120
Pick/pack - duplicate first pick
Please provide the order-level basis for the 720 additional first-pick adjustments or issue a credit if these were duplicate pick fees.
$720
The note asks the 3PL to review the evidence and either provide the supporting calculation or issue credit.
What happens after you upload
The first review starts with the files you send. If something important is missing, we ask before finishing the packet.
Invoice and rate card received
Initial review and missing-evidence check
Line-item reconciliation
Findings packet and dispute notes
FAQ
What is Mockly?
A document-first recovery service for DTC brands that need 3PL invoice evidence, not a software pitch.
Do I need to share Shopify login?
No. A Shopify or order export CSV is enough for the first review.
Can I redact sensitive data?
Yes. Redacted files are accepted if amounts, line items, dates, IDs, and rate logic remain readable.
What does it cost?
Free initial review. If you approve moving forward and credits are recovered, our fee is 30% of recovered credits. If nothing is recovered, you pay $0.
What documents are needed first?
Start with one invoice and one rate card. Order exports, contracts, and storage reports improve confidence.
Do you contact our 3PL automatically?
No. You decide whether to send the packet. Nothing goes to the 3PL automatically.
Start with one invoice and one rate card
Upload one invoice and one rate card. If there is no recovery case, you pay nothing. If you approve moving forward and credits are recovered, our fee is 30% of the recovered amount.
Best fit: brands spending $10k+/month on 3PL fulfillment.